About us
Information about our company
We are one of Austria’s largest independent headset suppliers based in Vienna. Our company was founded in 1994 and is therefore also the oldest company in Austria that specialises primarily in headsets.
We stock headsets for telephony from all well-known manufacturers and brands such as EPOS | Sennheiser, JPL, Jabra GN Netcom and Poly | HP | Plantronics.
In addition to our telephone headsets, we offer special headset solutions for the police, fire brigade, military, control centres, air traffic control, industry and sport.
For factory tours, city tours, museums and events, you will find TourGuide and AudioGuide systems from us, also available for hire for your event!
Below you will find some historical information about our company based in Vienna.
History
Our sales company was founded in 1994 by engineer Franz Drnek in Vienna as a sole proprietorship under the name “communication products” and has therefore been active in the headset market for almost 30 years.
Our founder Franz Drnek has been in the industry even longer. He previously worked for several years at the Viennese headphone and microphone manufacturer AKG (Akustische und Kinogeräte AG), where he built up the distribution of headsets from Ceotronics in Rödermark/Urberach in Germany, in which AKG had a stake, in Austria and the Eastern European market.
After founding our own company in 1994 and the first two successful business years, we entered into a co-operation with the then newly founded “Imtradex Hör-/Sprechsysteme GmbH” in Dreieich / Germany in 1996 and took over the exclusive distribution of their products for Austria and Eastern Europe. Due to the close and good co-operation (and to document this to the outside world), the company name Imtradex was also adopted for Austria.
However, the Austrian “Imtradex Hör-Sprechsysteme GesmbH” has never had any corporate links with Imtradex from Germany and was and still is an independent, family-based and owner-managed private company. In order to better document its independence and internationalisation to the outside world, the company was renamed “headsets.at – Imtradex Communications GmbH” in 2023.
In addition to Imtradex products, which are mainly headsets for telephones, radios and control centres, we have also been selling telephone headsets from the brands Plantronics (now HP / Poly), GN Netcom (now Jabra) and later also from Sennheiser (now EPOS) and JPL since the company was founded.
Since the company was founded in 1994, there has also been a co-operation with Meder CommTech from Singen/Hohentwiel. Imtradex Austria sells tour guide systems for company tours and museums, as well as interpreting systems.
Imtradex Austria has also been selling its own group tour guide radio systems called EcoGuide since 2010 and CityGuide (for city tours) since 2016. In 2019, Talk2Guide and EcoGuide Mini were added to the portfolio. With the Talk2Guide system, queries could now also be made via the system for the first time. In 2021, the EcoGuide Twice completed the EcoGuide family that had now been created. With the EcoGuide Twice, in addition to queries, 2 channels are now possible on one and the same channel, which makes the guided tours even more interactive and multi-faceted.
A further cooperation has been in place since 2014 with the company Invisio from Denmark. This partnership expands our programme in the military and police special forces sector. The focus here is on high-quality headsets and PTT control units to enable the simultaneous use of several voice channels and devices on the one hand and to ensure full external sound perception with directional effect despite hearing protection on the other.
Imtradex Austria has been the exclusive distribution partner of the Swiss company Sonova / Phonak Communications (Communications division) since 2015. This partnership complements the Imtradex programme in the police authorities sector. This is primarily about covert communication. We have been pleased to be able to equip the Austrian police and their special units for many years.
Another very important cooperation has been in place since 2016 with the Danish company Titan in the police and fire service sector. This mainly involves helmet headphones of all kinds. Here too, our major customers include the Austrian police, for example the police motorcyclists, who have been with us for many years, as well as the Vienna professional fire brigade since 2022.
In 2020, the professional full-duplex intercom system Vokkero was integrated into our product range to also cover this area of application, i.e. intercom-based voice communication (hands remain free, no need to press a talk button). In sometimes extreme noise conditions, we have access to many suitable accessories, including hearing protection headsets from 3M Peltor. Of course, we also offer 3M Peltor headsets for police and military applications.
In addition, we have a long-standing partnership with Digitast/Straubtec for foot switches and SDZ for control centre headsets.
Due to our well-established web address “headsets.at” and our now very strongly expanded international business activities, we changed our previous name “Imtradex Hör-Sprechsysteme GesmbH” to “headsets.at – Imtradex Communications GmbH” in March 2023.
Further information and information about our other partner companies can be found under the link Partners/Brands.
